Consumer Rights – #ChristmasShopping

Valuable advice to keep your pocketbook merry this Christmas.

Portsmouth Parents

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With Christmas just around the corner, here is everything you need to know about your rights when making those special purchases.

We’ve all been there. You purchase that dress you love but when you get it home it (a) doesn’t fit; (b) looks awful; or (c) for no reason at all you decide that you hate it completely.  You therefore take the item back to the shop to ask for a refund only to be told that you cannot have one.

Your rights as a consumer are governed by the Sale of Goods Act 1979 where you purchase ‘goods’ (for example a dress or T-shirt) or the Supply of Goods and Services Act 1982, where you are provided with a ‘service’ (e.g. eating out at a restaurant or a mobile phone contract).  Many people know little about their rights arising from these Acts.

It is worth bearing in mind…

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